Paula is currently Registrar and Secretary (Chief Operating Officer) at SOAS University of London and is responsible for leadership of all professional services teams.
Paula was previously Chief Operating Officer at the University of Reading Malaysia where she was responsible for establishing, development and leadership of all non-academic functions, in particular managing a period of significant growth and complexity as the institution transitioned to a new campus.
Prior to her current role, Paula held senior operations management roles at the University of Exeter and at the University of Sydney. In both roles she helped to support the institutions to achieve significant positive change in their organisation and delivery of services.
With a background in internal and performance audit, Paula is a Chartered Accountant, has an MBA from the University of Exeter, a Masters in Tertiary Education Management from the University of Melbourne and is currently studying for a Doctorate in Business Administration (Higher Education Management) at the University of Bath on the subject of Inclusive Development in Transnational Education.
She is passionate about data led Strategy, a positive change agent, she is committed to developing excellence in professional services.