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Covid-19 (Coronavirus) support

For guidance and support email:  – This email has been set up to create a central point of contact for general health enquiries and is checked regularly by a number of people including our Registrar and Registry team, Director of Communications and Senior Press & Communications Officer, and our Front of House team. This email account is monitored during normal working hours and we will aim to respond to any enquiries within 24 hours, though this make take longer on weekends or during busy periods.


The Department of Education (DfE) has launched a helpline to answer questions about COVID-19 related to education.

Staff, parents and students can contact the helpline by telephone and email.
Tel: 0800 046 8687

The helpline is open Monday to Friday, 8am - 6pm

We cannot help with medical questions or anything about the virus itself. Please go to the NHS website for this.